How Price Optimization Models Boost Retail Enterprises’ Revenue
There is a difference between the price optimization flow of SMBs and that of enterprise retail businesses. SMBs, or small and mid-size businesses, usually optimize their pricing strategies by adopting dynamic pricing algorithms. Retail enterprises have already automated everything there is to automate. What they need are laser-focused improvements: little changes in prices which significantly change their sales volumes.
The article covers the most advanced price optimization techniques for retail enterprises.
Price Optimization Solutions for Retailers
Optimization of Portfolio Pricing
Retailers need to ensure they factor in all the interrelations between products when changing prices. It is challenging to determine which products and how many of them require price changes. Besides, sometimes a price change can damage KPIs instead of fueling them.
By changing a price on one product, the retailer triggers a chain reaction across a group of ‘neighboring’ products in the perception of the shoppers. Thus, the fine-tuning of portfolio pricing architecture becomes a rocket-science task, given the thousands of latent relationships between product sales.
In order to maximize the KPI of choice on a portfolio level, be it volume, revenue, or profit, the retailer needs optimization models that factor in both the elasticity of the product and its cross-elasticity with related products. An elaborate equation combines all of these coefficients and provides a solution of optimal prices across the retailer’s portfolio.
With such an optimization model, the retailer implements the so-called 'differentiated' pricing recommendations across selected products in order to predict and maximize the portfolio target of choice – volume, revenue, or profit – for each SKU.
Thus, retailers change prices for each SKU individually, while taking into account the competitors’ actions and their own business needs and goals.
Data needed for this model: sales volume and price by product, and competitive prices for similar products (by day or week) for no less than three years.
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Price monitoring on SKU level, on-time data delivery, notifications on competitors price changes and price history analytics.
Optimization of Prices on Individual Products
Today, setting prices based on the retailer’s business goals alone is not effective anymore. As they do not live in a vacuum, businesses need to factor in a variety of factors which influence the price, including price elasticity.
Price elasticity is a non-linear relationship between the sales volume and price: the more elastic the prices, the more they influence the sales. It is difficult to calculate the right price that would maximize revenue (i.e., will maximize the price per product and the number of products sold) without knowing exactly which are the elastic categories of products, and which of them should be repriced.
The retailer identifies price points to predict with high precision how many items of product shoppers will buy at different price points, and maximize the parameter of choice, be it volume, revenue, or profit for a specific product.
Factoring in the price elasticity by identifying relevant price points helps:
- To simulate the ‘real life’ market with the help of elasticity curves for the products of choice by price points within an interval.
- To make more precise sales volumes, revenue and profit (optional) predictions for specific price change scenarios.
- To create a list of competitors who impact the sales of the retailer, and measure the power of the impact.
Data needed: sales volume and price by product, competitive retailer prices for similar products by period (by day or week) for the past three years.
Models’ Visualisation To Quickly Identify Opportunities
It is difficult to predict if customers will perceive the price as justified, and easy to set either too high or too low a price. In both cases, the potential profit is lost.
Products with similar value and set of features ‘stick together’ in a buyer's perception in clusters or segments. Shoppers are very specific about the minimum, average and maximum price they are ready to pay for products representing each specific segment.
Price optimization algorithms group products within a category into 'clusters,' the centers and external borders of which are visible on the chart. This graph immediately determines which price segment a particular product belongs to, and the price variations interval which is ‘safe’ for sales.
The price optimization formula and visualization, data about product sales and median price by product, by period (by day, week, or month) for the past year is needed.
‘Magic’ price points
A price point is a retail price that allows keeping a relatively high demand for a product.
Buyers classify products into price segments or categories with clear “thresholds” according to their subjective 'value' indicator. The sales are maximized around the center of these segments and strive towards zero on their borders.
The seller’s assortment does not always take into consideration these patterns, which makes the sales suboptimal. Thus, retailers usually lose profit by increasing the price or offering a discount for “inappropriate” products.
Price points in categories indicate the highest or zero sales for the products within a category. Knowing these “highs” and “lows”, the retailer can significantly increase sales by offering an optimal price for the right product.
With a price optimization system, the manager will be able to detect different price levels:
- Those which maximize sales
- Price “thresholds” which should not be crossed.
Also, this helps retailers avoid the trap of following their competitors entering the “dead zone” and losing sales.
The model requires the data about sales and prices (either median or weighted by sales) by product, by period (by day, week, or month) for the past year.
'Price Ladder' or Optimal Price Intervals
As in the game of chess, the retailer needs to set optimal prices to neutralize the competitors or to milk their weaknesses. This task becomes complicated, given the proliferation of categories and the high dynamics of prices.
To outplay competitors, the retailer needs to understand the category leaders “alignment”:
- At which price points do shoppers buy them most often?
- What is the price range: from the “premium” price of expensive competitors to the “convenience” price with a deep discount or a regular price in a discounter?
It is challenging to keep a hand on the pulse since prices are dynamic and change every day.
Buyers are willing to pay the same price for similar products. The same rule applies to the price range (max — a convenience price, min — a promo price). The leader's most frequently encountered price is the benchmark from which to build the optimal price. The optimal “spread” is the leader's interval from the maximum to the minimum registered price.
The ‘price ladder’ chart allows retailers to indicate the following:
- the current price points;
- the price points to play;
- the retailer’s price positioning against competitors;
- typical discounts in the category.
Data for this price optimization technique: the minimum, maximum and median price by product by period (typically, a week or a month) by seller.
Optimal Promo Pressure
Promotion pressure or volume per deal has significantly increased in recent years. Vendors (brands) and retailers often start “promo wars” which usually lead to the loss in sales or the market share. It is impossible to determine the strategy to use at the beginning: whether to activate or deactivate deep discounts, or offer low prices every day.
Retailers should analyze the share of the volume sold per deal across the total category and among the top-sellers to evaluate promo pressure that would be optimal for the category.
After analyzing such a chart which highlights the “highs” and “lows” of promo pressure, retailers should choose the moderate path.
Data necessary for such a model: the minimum, maximum and median price by product by period (typically, a week or a month) by seller.
5 Advantages of Retail Price Optimization
Price optimization is at the root of the force needed for profit generation in retail. The backbone of retail pricing analytics is science, which is used to price items correctly without the need to discount them.
Want to know a secret?
Discounts aren’t working anymore.
The numbers of Nielsen Homescan, regardless of which channel, showed the following after 52 weeks, the last day being October 8th, 2016: “spend on offer” for brands such as FMCG went down 40% from being 42% in 2015 and 44% the year before.
This is only one of many brands that follows suit. Zara is also notorious for their lack of advertising. However, their shelves are re-stocked as fast as in a couple of weeks from when the items were first put out. Therefore, they just focus on producing what consumers want, while using what they save on advertising to pay the higher rates of work in Spain, which is another crucial aspect of the brand.
Picture this! Their sales don’t depend on discounts. With proper forecasts, they’re able to make a supply chain that will be the most beneficial to the business.
Additionally, it’s easy to accurately manage inventory as well as get larger gross margins, granted the proper forecast is made well before the time of occurrence.
But that’s not all.
How can price optimization help a retail business?
Retail price optimization models let businesses completely take advantage of what shoppers aren’t opposed to spending by knowing both when and how they spend.
With the proper analysis of the manner in which consumers spend, businesses are able to make the most revenue in each situation.
Looking at how an item did based on its previous time on the market is no longer useful since there are a number of factors that influence it today. A few of them include:
- The number of items
- The complexity of items
- The fact that buyers are more aware of prices
Therefore, let’s take a look at how retail business can use price optimization to their benefit.
The advantages of retail price optimization
1. Reap immediate financial benefits
Solutions for retail price optimizations provide opportunities to concentrate on various goals, whether it be margin or the amount of sales conversions, etc. For instance, with optimized prices, sales in a specific area aren’t as big anymore, yet the margin as a whole has gone up.
In fact, the Chief executive officer at Michael Kors Holding LTD claims that buyers no longer care about the price as much as they do the item itself. This is backed up by the fact that both their Mercer handbags and smartwatches were all sold at their initial price, thus making them as profitable as they can be.
Therefore, if Michael Kors can do it, then so can you.
2. Working in parallel with categories
With the help of both planning the optimization of prices, the prices of the methods will be allocated to specific pricing strategies and additionally, they’ll be put to work automatically. Therefore, both consistency and cohesion are guaranteed for the pricing strategy which helps with the management of the entire category development.
This is also highly beneficial to the category manager since it’ll ease up and simplify their incredibly complex work of dealing with all of the categories.
Solutions for retail price optimizations help automate the entire optimization process. This helps remove the need for any manual work, thus reducing the possibility of any human-made errors from occurring. Therefore, incorrect predictions won’t be made so optimization won’t negatively influence business in any way shape or form.
There’s no need to make random predictions and hope for the best. With the data that businesses can receive today, they can adjust their prices automatically whenever a change may occur, across all channels.
Do you wonder why Amazon is the giant that it is today? Well, it doesn’t shy away from price changes! In fact, they adjust the prices millions of times a day, and they do so with a compelling price optimization software.
4. Guarantee consistency
There’s no longer the need to worry about whether or not prices are consistent when using retail pricing analytics. Past mistakes came from inconsistencies with the units used or the pricing for similar, yet different items due to features such as size or color. As a result, businesses can depend on the data to always be correct and relevant.
5. Speeds up how quickly decisions are made
There’s an increase in the rate in which decisions are made due to automation, which provides reviews and comparisons with rivals very often.
So, how does it work exactly?
Let’s take a look at how Competera, a price intelligence solution, optimizes prices with their platform:
- First data is both gathered as well as processed in order to make your prices competitive and then the information analyzed from your own business is used to figure out the cost. You can learn more about these strategies here.
The data received is qualitative and returned very quickly. It’s also received promptly.
- Through data analysis, the raw information is turned into quality data that is actually used through any, for example, discrepancies that may have occurred. Their user-friendly interface then allows for easy decision making through valuable visuals.
- After the data analysis, a retailer can begin to make their strategies and goals. For each segment, they start item segmentation to figure out how willing consumers are to pay in order to adjust prices. Their platform helps predict the result of any pricing choices they make, and can even try them out beforehand to figure out which route would be the most optimal.
- Then the platform automates the decision process and also creates the method for changes to occur automatically based on any changes in the market. It also sends out notifications when any such shift occurs.
- Finally, outcomes are more predictable now that everything has been tried, adjusted, and perfected, therefore the tool knows how various changes influence the company, and it can now predict accurately when the next change could potentially happen. This is accomplished due to the science, machine learning, as well as price simulation that is at the platform’s core.
As you can see, with robust price optimization technology, businesses can reap immediate financial benefits, work side by side with numerous categories, automate processes to ease up the workload and ensure accuracy, guarantee consistency of the data collected, as well as speed up the decision making process. Therefore, there’s no other direction to go than up should you choose to go the price optimization route. Success is just around the corner.
There are many ways retailers can improve their sales while keeping their margins healthy. All of these approaches require the adoption of price optimization processes, including data management, algorithmic decision-making, and expert supervision.
Competera uses the power of AI technologies to predict the impact of every pricing or promo campaign based on the data about all the transactions in the retailer’s pricing history, seasonality, customer behavior, and competitors’ actions. In addition, it factors in retailers’ business needs and goals to help them increase revenue.